Refund & Return

Refund, Return & Replacement Policy

At Sheesh, we want you to shop with confidence. Customer satisfaction is our top priority, and we strive to ensure that every men's leather bracelet you receive meets our quality standards.

If there is an issue with your order, we're here to help.

7-Day Return & Replacement Policy

We offer a 7-day return and replacement policy from the date of delivery.

If you receive a defective, damaged, or incorrect item, please contact us within 7 days of receiving your order. Our support team will review your request and guide you through the return or replacement process.

Damaged or Incorrect Items

If your order arrives damaged or you receive the wrong product:

  • Please notify us within 24 hours of delivery.
  • Keep the product and its original packaging.
  • Send clear photos of the item and packaging through our official WhatsApp number or email.
  • Once your claim is verified, we will arrange a replacement or refund, as applicable.

Failure to report shipping damage within 24 hours may prevent us from processing your claim.

Eligibility for Returns

To qualify for a return or replacement, the item must:

  • Be unused and unworn.
  • Be in its original condition.
  • Include all original packaging and accessories.
  • Not show signs of damage caused after delivery.

Non-Returnable Items

We may not accept returns if:

  • The item has been used or damaged by the customer.
  • The return request is made after the 7-day period.
  • The item is returned without its original packaging.

Return Process

To request a return or replacement:

  1. Contact our customer support team with your order details and the reason for the request.
  2. Once approved, send the item to the address below:

Sheesh
Makkah Plaza, Fazla Town Phase 2
Chaklala, Rawalpindi, Pakistan

  1. After receiving and inspecting the item, we will notify you of the outcome.

Refunds

If your return is approved:

  • The refund will be processed through bank transfer, JazzCash, or another agreed payment method.
  • Shipping charges are non-refundable.
  • Customers are responsible for the cost of returning the product unless the return is due to our error (wrong or defective item).

Replacements

We will replace an item if:

  • You receive the wrong product.
  • The product arrives damaged.
  • The item has a manufacturing defect.

Replacement requests are subject to product availability.

Need Help?

If you have any questions regarding our refund, return, or replacement policy, please contact us through our website:

Website: https://sheesh.com.pk

We appreciate your trust in Sheesh and are committed to providing you with high-quality men's leather bracelets and excellent customer service.